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Video-based Customer Identification

What is Video-based Customer Identification Process (V-CIP)?

Video-based customer identification leverages video technology to conduct real-time identity verification. It captures a person's facial features and characteristics from a frame in a video and compares it with a face photo in ID documents like Aadhaar and PAN to assess the similarity and authenticity of the images.

What do you get?

Digio video verification feature incorporates liveness detection and analysis is done to detect signs of tampering or presentation attacks ensuring that the user is live and present during the verification process.

Digio V-CIP allows the user to record a short video of themselves, with the option of writing and showing or speaking out an OTP that is presented on the screen. The text or audio OTP is recognised by our platform using our in-built OCR and audio recognition technology and verified.

We conduct a real-time comparison of the user's facial features and characteristics captured from a video frame using facial recognition technology and algorithms with the identification proof provided to assess the similarity of the images thus enhancing the accuracy and security of the verification process.

Every step of the video verification process is timestamped, creating a chronological record of events.

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